Privacy Policy

As part of the new General Data Protection Regulation (“GDPR”), that comes into effect on May 25, 2018, Derwent James Ltd. assures you that your personal data will be stored securely and it will not be shared with any third party. Any data breaches will be recorded and, where necessary, reported to the relevant parties.

PRIVACY STATEMENT

We are committed to protecting and respecting your privacy. This policy and any other documents referred to on it sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting our website you are accepting and consenting to the practices described in this policy.

TYPES OF INFORMATION WE MAY COLLECT FROM YOU

Name
Contact information.
Address
Organisation details.
Your requirements of us.
Preferences and interests.
Other information relevant to customer surveys and/or offers.
Information you give us

You may give us information about you by phone, e-mail or otherwise. This may include information you provide when you register to use our site, subscribe to our service or other activities commonly carried out on the site and when you report a problem with our site.

The information you give us may include your name, address, e-mail address and phone number, personal description, details about your enquiry and other relevant information.

We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners and sub-contractors) and may receive information about you from them.

USE OF YOUR INFORMATION

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
We may use the information to customise the website according to your interests.
To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us.
To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about.
To notify you about changes to our service.

DISCLOSURE OF YOUR INFORMATION

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

A cookie, also known as an HTTP cookie, web cookie, or browser cookie, is a small piece of data sent from a website and stored in a user’s web browser while the user is browsing that website. Every time the user loads the website, the browser sends the cookie back to the server to notify the website of the user’s previous activity.

Our website may use cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

We may use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

YOUR RIGHTS

You are entitled to access the personal information that we hold on you; any such request should be made using our contact details below. If any data we hold is inaccurate, this will be corrected promptly on request. In certain circumstances you can request that we erase your data which we will do where this would not prevent us meeting our legal and regulatory obligations.

You may ask that we do not send you communications using any of the contact details we hold on our records, this may include your email, SMS, telephone and postal information. Your personal preferences can be changed at any time by contacting us.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.

QUESTIONS OR COMMENTS ABOUT OUR PRIVACY POLICY

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to us.

ACCEPTANCE OF THIS POLICY:

By using this site, you signify your assent to the Derwent James Privacy Policy. If you do not agree to this policy, please do not use this site.